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+447400435308

International House, 36-38 Cornhill,

London, EC3V 3NG, United Kingdom

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Authorised VW Automotive Group UK Independent Repairer - 07400435308 (24h)

Mon - Fri: 9:00 - 18:00 BST - Sat: 9:00 - 16:00 BST - Tech Support: 24/7

VW AUTOMOTIVE GROUP UK INDEPENDENT REPAIRER  - 07400435308 (24h)

🟢ENGINEERS ONLINE (24h)

Mon - Fri: 9:00 - 18:00 GMT - Sat: 9:00 - 16:00 GMT - Tech Support: (24h)

VAG Technical Support One (1) Hour Service (GeKo Users) ODIS | Engineering | VCP

SKU VAG Tech Support One (1) Hour Service
£75.00
Bulk pricing available for quantities of 2 units or more
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Product Details

🔸 Remote service available

🔸You can have a live chat with the technician working on your machine or vehicle to receive real-time direct messages

🔸24/7 Tech support platform. We are the only provider in the UK to offer this service

🔸Reap the benefits of our licensed remote access tool embedded widget with 24/7 access when required!

🔸 Remote support via TeamViewer from our licenced 24/7 support plugin service queue system


Product Details:



Service Coverage”

Service is provided for workshops on a per annual basis subscription with no sign-up fee. Support covers all current dedicated VAG diagnostic applications: VCDS Ross Tech (VAG-COM) - VCP (VAG Can Pro) - ODIS Engineering - ODIS Service - IDEX. Tooling must be provided by the end user.

Technical Information Access”

We have access to numerous databases that provide us with factory technical information, including multi-brand ETKA, PL24, and ELSAPRO accounts, which give us an advantage over other workshops.

In-house Support Team”

In-house support team: We don't outsource your problems; our dedicated support team provides knowledgeable answers.

Remote Access Tool”

Reap the benefits of our licensed remote access tool's embedded widget for 24/7 access when required.

24-hour Tech Support Platform”

24h Tech support platform: We are the only provider in the UK to accommodate this service.

Finance Available”

Buy now, pay later - 0% financing with no extra cost & pay us back over time with zero (0%) finance available. Spread the total cost over six (6) weekly automatic payments. Always interest-free via our credit provider Laybuy. No expensive charges for credit loan repayments, unlike our competitors.

Time Slots & Support”

Convenient time slots that align with your time zone will be provided for international users. EU / UK users we aim to provide support within one (1) hour of payment received. Convenient time slots along with your time zone will be provided for International users.

GeKo Account Information ””

We do not lease, loan, sell, sub-license, cede, transfer or supply GeKo accounts to third parties. Please don't request as we will not respond to any inquiries. GeKo access is processed with your local VW factory importer.


Labour Rates One (1) Hour Minimum
Incl. VAT
One (1) Hour £90.00 Incl. VAT
Additional One (1) Hour £85.00 Incl. VAT
Additional Two (2) Hour £80.00 Incl. VAT



Hardware Issues
J2534 Pass Thru Issues
Network Protocols
ODIS Engineering Support
ODIS Service Support
IDEX Support
I.T Support
Remote Diagnostics
Remote Vehicle Programming
Software Issues
Technical Support 24/7
(VCDS) - Ross Tech VAG Com Support
(VCP) - VAG Can Pro Support
VAS Driver Issues: VAS 5054: VAS 5055: VAS 6154:
VAS 6154A: VAS 6154A Für Produktionn / Pro:
VAS 6154B: VAS 6154A VCNI
Windows Operating System Issues
(PL24) - Partslink24 Data Provided
(ETKA) Data Provided / SVM Codes
FAZ / ERP Errors Provided



EU businesses please enter a valid EU VAT ID on checkout to apply VAT reverse charge

Pricing Incl. VAT



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